It can take 1-3 business days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
Items can be returned within 90 calendar days of receipt.
Refunds will be issued to the original payment method or as merchandise credit.
Items must be returned in their original condition.
EASYFEET covers the cost of re-shipping for exchanges (up to one exchange per order).
Exchanges and returns are not accepted in-store; customers must request a return through their account.
Return or Exchange (USA):
Customers should email support@easyfeet.store to process a refund or exchange.
The return delivery cost is borne by the purchaser, and EASYFEET may provide a return label for a refund (the label cost will be deducted from the refund).
For exchanges, the return cost is borne by the purchaser, but EASYFEET covers the cost of re-shipping for one exchange per order.
