Standard Shipping Times
- USA: 2–5 business days after shipping (3–7 business days from order to delivery)
Processing Times
- It can take 1–2 business days to process after placing the order before shipping out. We do not ship on weekends.
Where can I find my tracking number?
- When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.
- If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
- If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
- Items can be returned within 90 calendar days of receipt.
- Refunds will be issued to the original payment method or as merchandise credit.
- Items must be returned in their original condition.
- EASYFEET covers the cost of re-shipping for exchanges (up to one exchange per order).
- Exchanges and returns are not accepted in-store; customers must request a return through their account.
Return or Exchange (USA):
- Customers should email support@easyfeet.store to process a refund or exchange.
- The return delivery cost is borne by the purchaser, and EASYFEET may provide a return label for a refund (the label cost will be deducted from the refund).
- For exchanges, the return cost is borne by the purchaser, but EASYFEET covers the cost of re-shipping for one exchange per order.
